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RE: Onan Generator Oil Filter Crossthreaded
Thanks all for responding. I’m the only one that has ever changed the oil. And while I’m not a certified mechanic, I’m competent with basic repair. I also have always hand tightened as recommended, and I struggle to open a jar of spaghetti sauce, so I’m certain I couldn’t have over tightened it.
This is the model for those that asked:
Cummins Onan 5.5 HGJAB-1038 RV QG 5500 gasoline powered generator.
My next plan of action is to reach out to Onan directly as I’m in warranty as per years/hours.
It just seems like poor craftsmanship that a filter can cross thread the plate. ?????
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latoky
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11/13/23 11:13am |
Tech Issues
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Onan Generator Oil Filter Crossthreaded
Hi!
According to my service technicians my generator is leaking oil (and can’t even run) because the area you screw the filter into has been cross threaded/stripped. They say the entire bottom plate has to be replaced to the tune of $2400. I have the Compass Platinum Protection plan and I anticipated paying the deductible. But they’re telling me this is considered physical damage and therefore not covered.
Has anyone run into this? I know coverage companies do everything they can not to pay out, but this seems unreasonable. Our RV has 15,000 miles on it. Generator has 600 hours of use. Oil has been changed ever 100 hours with Onan Filters.
Thanks for any advice on how to approach Compass and get this covered.
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latoky
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10/25/23 09:10pm |
Tech Issues
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